Application Support Analyst

Job Title: Senior Application Support Analyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting and analytical skills Ability to follow defined processes to complete tasks. Ability to prioritize workload to meet strict service level agreements and business deadlines Ability to work without direct supervision Ability to successfully manage and see through to completion several high-priority tasks/issues at the same time Ability to show leadership and team management Technically proficient in MS Windows Server (2003 / 2008 / 2012) and MSSQL (2005 / 2008 / 2012), Web Technologies, MS Windows 7 and above.

Location: London, GB

Posted Date: 6/24/2025