Business Intelligence Analyst

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a talented and motivated Business Intelligence (BI) Analyst to join our team. This role will be pivotal in translating business needs into actionable insights through the development of effective dashboards and reports. The ideal candidate will possess strong analytical skills, expertise in Tableau UI/UX design, and experience managing project intake and delivery processes. Additionally, familiarity with Tableau support will be considered a plus. The Role Responsibilities: Collaborate closely with stakeholders to gather, analyze, and document business requirements Design, develop, and optimize Tableau dashboards that are intuitive, user-friendly, and aligned with business objectives Ensure dashboards effectively communicate key insights and support decision-making Manage the intake process for new reporting requests, prioritizing and coordinating deliverables Act as a liaison between business teams and technical teams to ensure timely and accurate delivery of BI solutions Provide occasional troubleshooting and support for Tableau dashboards and reports, when needed Continuously seek improvements in UI/UX design and report functionality to enhance user experience Requirements: Proven experience in Business Analysis, with strong ability to gather and document detailed business requirements Expertise in Tableau UI/UX design—creating visually compelling and easy-to-navigate dashboards Experience in product management, product ownership, or project coordination related to BI delivery Excellent communication skills in English, both oral and written Familiarity with Tableau support and troubleshooting (preferred but not mandatory) Strong analytical thinking, problem-solving, and stakeholder management skills Ability to work independently and collaboratively in a fast-paced environment Preferred, but not required: Previous experience working as a Product Owner or in a similar role managing BI project workflows Knowledge of other BI tools or data visualization platforms is a plus We offer: A highly competitive compensation and benefits package A multinational organization with 58 offices in 21 countries and the possibility to work abroad 12 days of paid annual leave (plus sick leave and national holidays) Maternity & Paternity leave plans A comprehensive insurance plan including medical, dental and vision Saving found A higher education certification policy Commuter benefits (varies by region) Extensive training opportunities, focused on skills, substantive knowledge, and personal development On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms A flat and approachable organization A truly diverse, fun-loving and global work culture SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Location: Guadalajara, MX

Posted Date: 6/23/2025