KYC Modernization Analyst

The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC. Responsibilities: Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology Management / Participation in complex workstream / projects Operational Management Experience Understanding policy & translating to operations Access Risk & enhance stronger controls environment Reducing process hand offs and Manual Touchpoints (MTPs) Coordinating initiatives / tasks with key program stakeholders Prepare KYC related analysis Working on client initiatives Ability to operate with a limited level of direct supervision Process optimization to maximize automation Operational readiness & User experience Qualifications: 5-8 years of relevant professional experience (Operations, technical and project experience) Bachelor's degree/University degree or equivalent experience Organizational Changes Initiatives High communication skills in English (written and verbal); additional languages are an asset depending on the region Strong attention to detail and analytical skills Ability to work independently with limited supervision Proficient in MS Office Suite (specifically MS Excel) In-depth knowledge of KYC, AML and regulations standards Proven experience in conducting due diligence on high-risk clients Team player with a proactive and solution - oriented mindset We offer: Competitive salary connected with annual salary review and discretionary annual performance bonus Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme) Hybrid model of work – 3 days from modern offices and from home Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed) Unlimited development opportunities within Citi global network. LI-KG1

Location: Warszawa, PL

Posted Date: 6/20/2025