Technical Support Engineer

Unlock the future of business with Synechron, where innovation meets strategy. In the Netherlands, our two main specialties—Business Consulting and Technology—work hand in hand to empower our clients. Within Technology, we drive groundbreaking innovation by implementing advanced technology solutions in Engineering & Technology Transformation, AI, Data Science & Analytics, and System Integration & Delivery. We bring strategy to life. The Role: We are in search of a Technical Support Engineer to provide first line technical support to internal staff regarding hardware, software, and application issues whilst assisting in troubleshooting and resolving IT-related problems via phone, email, or in person. In addition, the successful candidate will assist in the setup and maintenance of IT infrastructure, conduct regular system updates and upgrades, plus help in user training sessions to enhance IT literacy and awareness. You will work on-site at our client's offices in Amsterdam in the central business district. This is primarily an in-office role, with some flexibility. The Technical Support Engineer will be required to possess the following skills/experience: 2 years experience in first line tech support. As strong passion for IT and eagerness to learn new technologies. Excellent English verbal and written communication skills, with the ability to summaries essential and crucial information An understanding of Microsoft AD, computer hardware, operating systems, networking concepts, Intune and virtualization. Prior experience within technical support Must be able to work with a positive attitude in a fast paced and culturally diverse environment. Ability to handle complex issues and problems. To be considered for this role you must be: Based in the Netherlands. Due to the urgent need of this role, we are not able to consider anyone outside of the country. Willing to work at the client site, in Amsterdam, for a minimum of 4 days a week Willing to work shifts with the other support engineer that fall between 7:30am and 7:30pm What do Synechron Offer? Great place to work? Don’t take our word for it, we have the awards to back it up and are very proud of our 4.2 out of 5 stars on Glassdoor! Benefits: Please note that this role requires about 2 years of relevant experience in first line tech support which is reflected in the salary. Want to develop and grow your career? We offer an extensive training budget, focusing on both skills and content knowledge as on personal development. Linked to development, you’ll be partnered up with a mentor or become a mentor yourself and will be given an annual budget to have food and drinks together to share ideas for mutual improvement. A generous holiday allowance of 30 days per year. Company car or mobility budget, laptop & mobile phone. A state-of-the-art office next to the Johan Cruijff Arena, as well as a WFH allowance incl internet costs. We have a lot of social and work activities including Friday drinks, sports activities, summer and Christmas party. Our yearly legendary Synetrip! A long weekend away with the whole office to a surprise location. A great work environment in a flat and approachable organization.

Location: Amsterdam, NL

Posted Date: 6/19/2025