3rd Line Engineer

Tired of firefighting? Want to actually lead and improve things? Our client is a growing IT & Cyber Security company that exists to make IT something businesses don’t have to think about. If the tech's invisible, they’re doing their job right. Why This Role? This isn’t about fixing tickets all day. You’ll be leading from the front - owning escalations, running projects, and actively improving how things get done. You’ll work in-office (every day), embedded in a team that values proactivity, process, and performance. The Opportunity Our client is scaling fast. The next hires will be supporting you. If you're ambitious and want to play a key part in shaping a business from the ground up, you'll get out what you put in. What You’ll Be Doing Lead the Tech: Tackle high-level IT issues across networks, servers, cloud, and cyber security. Deliver Projects: From migrations to security improvements, you'll run point. Own the Process: Spot gaps, remove inefficiencies, and push for continual improvement. Support the Team: Mentor junior engineers, contribute to a no-nonsense, high-performance culture. Be Client-Facing: You're not just a back-office fixer. You’ll build trust with clients and be their go-to. What We’re Looking For Full-time, office-based (Portsmouth) with flexibility for out-of-hours project work Full UK driving licence own car (mileage covered) Strong MSP experience - this is essential Networking (Ubiquiti, Mikrotik), Windows Server (AD, DNS, DHCP, Group Policy), VMware/Hyper-V Microsoft 365 & Azure (admin, migration, security) Linux troubleshooting skills Familiar with RMM/PSA tools (e.g., NinjaOne, ConnectWise) Cyber Security awareness (MFA, patching, EDR, etc.) VoIP (3CX, SIP) and backup tech experience Excellent communicator and natural problem-solver What You’ll Get A proper career path - not just a job Hands-on leadership opportunities Ongoing training and development A no-politics, low-fluff culture Performance-based salary growth Interview Process Initial Chat - Casual video call to talk goals and experience In-Person Interview - Meet the team and complete a hands-on technical assessment Offer & References - If it’s a mutual fit, you’ll get the offer If you want to do more than firefight tickets - and actually improve how things get done - this is your shot.

Location: Portsmouth, GB

Posted Date: 6/18/2025