Associate Director Claims

The Role This role sits within our Financial Institutions Claims team and focuses on managing Directors & Officers (D&O) and Professional Indemnity (PI) claims, particularly for Asset Managers. The successful candidate will be a qualified lawyer, bringing legal expertise to complex claims handling. You will manage claims activities in line with Group policy, contribute to business development, and deliver a high-quality, comprehensive service. The role involves significant client and third-party interaction, including face-to-face engagements. This is a 12-month maternity cover position and may be of particular interest to a lawyer looking to return to the workplace after a period of absence. We are committed to supporting work-life balance and are happy to consider candidates who wish to work 4 days a week or require other forms of flexible working arrangements. What You’ll Be Doing Deliver high-quality, practical, and commercially focused advice on Professional Indemnity claims. Focus on claims involving solicitors and accountants within the Financial Institutions sector. Contribute to departmental operational plans and business targets. Lead and manage assigned projects; support other strategic initiatives. Build strong relationships and negotiate with markets to secure optimal client outcomes. Draft comprehensive claims documentation. Act as a senior referral point, providing technical guidance and coaching to the team. Handle complex accounts and claims, ensuring client needs are met. Maintain accurate and up-to-date records on Group systems. Interpret instructions and implement actions in line with policies and procedures. Stay informed on legal and regulatory developments relevant to the department. Manage performance and development of direct reports. Review and sign off work from junior team members. Ensure team competency and support professional growth. Who We’re Looking For Qualified lawyer with extensive experience in insurance claims. Strong numeracy, literacy, and communication skills (written, verbal, and face-to-face). Independent, proactive, and commercially aware. Excellent negotiation and analytical skills. Resilient under pressure and adaptable to change. Strong coaching and leadership capabilities. Experience in Lloyd’s and international markets. Proven ability to manage and develop a team in a high-pressure, multitasking environment. Professional Qualifications A-level or degree-level education. LLMIT (Lloyd’s and London Market Introductory Test). Working towards or attained ACII qualification.

Location: The City, GB

Posted Date: 6/16/2025