Senior Business Analyst

Our client is seeking a Senior Business Analyst to drive impactful business solutions and streamline operations. You'll lead discovery, collaborate with stakeholders, and shape strategic outcomes. If you're great with clients and thrive in fast-moving environmentslets talk! Responsibilities: · 5 years in performance improvement, including 2 years as a Senior or Lead Business Analyst. · Perform requirements gathering, process analysis, and gap analysis to ensure client needs are met. · Create detailed use cases and collaborate with technical teams to implement functionality. · Conduct product testing, user training, and prepare SLA reports. · Build strong client relationships and provide first-line support. · Identify opportunities for process and service improvements. Should you meet the requirements for this position, please email your CV to it.jobs@tumaini.co.za . You can also contact the team on XXX-XXXX or visit our website www.tumaini.co . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Location: KwaZulu-Natal, ZA

Posted Date: 6/16/2025