SAP BASIS & HANA Account Manager

Social network you want to login/join with: col-narrow-left Client: HCLTech Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 540943759478829875233710 Job Views: 1 Posted: 02.05.2025 Expiry Date: 16.06.2025 col-wide Job Description: www.hcltech.com Permanent / Full-Time / Remote We are HCLTech, one of the fastest-growing large tech companies in the world, with over 225,000 employees across 60 countries. We focus on Digital, Engineering, and Cloud to drive progress. Our diverse, creative, and passionate team strives for excellence and personal growth. We are seeking a highly talented and self-motivated Digital Customer Engagement Manager to join us in advancing technology through innovation and creativity. Your Role & Responsibilities We are looking for a Digital Customer Engagement Manager to make a significant impact on our SAP project. Responsibilities include: Supporting sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services Contributing to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES Orchestrating service/project delivery according to scope, budget, and milestones Supporting de-escalations of critical customer situations Collaborating with Major Incident Management, SAP Customer Office, and SAP Product Support Contributing to customer release and maintenance activities Supporting customers on technical requirements throughout their lifecycle Executing problem management and continuous improvement liaising with SAP stakeholders to ensure customer success Reviewing account status and managing transitions based on growth Ensuring faster onboarding of associates with mandatory training documentation Enabling continuous knowledge transfer sessions Qualifications & Experience Technical skills required: Minimum 5 years of SAP Basis expertise Hands-on experience with HANA database Experience in SAP Upgrade & Migration (OS/DB) Experience with SaaS integrations (Ariba, Salesforce, C4S) is a plus Experience with cloud platforms (AWS, Azure, GCP) Italian language proficiency (C2 or native) English proficiency (B2 or above) Work Experiences 5-6 years in multinational software/IT organizations 5 years of SAP S/4HANA knowledge At least 2 years of cloud experience Why Us Fast-growing global tech company with offices in 50 countries Work environment promoting diversity and flexibility Investment in employee growth and development Comprehensive benefits and positive workplace recognition Equality & Opportunity We are committed to equal employment opportunities for all applicants and employees, regardless of race, religion, sex, age, or other protected classes, in accordance with applicable laws. J-18808-Ljbffr

Location: provincia-di-varese, IT

Posted Date: 6/16/2025