ROC Engineer

Key Responsibilities: Join our Remote Operating Centre (ROC) at our office in Sheffield. Our ROC centralises our ability to remote monitor and operate our Hydrogen Powered Unit product range - Join a team who drive daily operations through real-time monitoring, reporting and assure 24/7 remote operation services with high level of performance Responsible for monitoring HPU assets and identifying potential issues, and work closely with other teams to resolve any issues in a timely manner Ability to proficiently operate power assets (processing incoming fault notifications, providing remote diagnostics & troubleshooting). When remote troubleshooting is not effective, contact our on-call field engineers (providing advanced technical support) Shift will initially work days only with the expectation to move onto a 24/7 shift pattern. Provide internal and customer operational support during shift times (e.g contacting suppliers out of hours, liaising with site teams and customers) Monitor hydrogen fuel usage and reporting, planning & scheduling team when deliveries need to be coordinated. Performing remote shutdowns on HPUs for hydrogen deliveries Monitoring operational performance indicators, identifying areas of improvement, and implementing efficient processes to enhance productivity and achieve operational targets Execute emergency response plans, including contingency plans for equipment failures or accidents, to minimise downtime and mitigate risks Data acquisition, analysis, and technical reporting Qualifications and Skills: Candidates must demonstrate a passion for zero emission / renewable energy Candidates must be Degree qualified within Engineering or equivalent degree Open to electrical and process engineering backgrounds Strong problem-solving abilities, the ability to assess risks and the capability to make informed decisions under pressure. Proactive mindset, with the ability to identify process improvements and implement impactful changes Experience in both operating and remote fault finding of industrial assets Demonstrate technical understanding of networking Excellent interpersonal skills, with the ability to effectively communicate and collaborate with internal and external stakeholders Ideal candidate must be enthusiastic, self-motivated, results-oriented and operate well in a multicultural/multidiscipline teams Excellent attention to detail Proficient computer skills, including MS Office Suite and experience with operational management software (e.g field service lightning) Knowledge of CRM systems, specifically field service lightning (salesforce.com platform) would be advantageous Experience working within a remote operating centre and a fast-paced operational environment is desirable What We Will Give You in Return: A competitive salary Annual Bonus Scheme Up to 8% matched pension contribution 25 days holiday Bank Holidays (holiday entitlement also raises 1 day per year of service, capped at 30 days) Enhanced sick pay Enhanced family leave pay A career within a rapidly growing company Private healthcare and dental cover Death in Service Benefit at 4x base salary Employee Assistance Programme and Mental Health Advantage

Location: Sheffield, GB

Posted Date: 6/15/2025