Java Support Engineer

Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues Work actively with team members to analyze and resolve application issues Identify defects, discrepancies, and trends by ways of code debugging or log analysis Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost. Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them Challenge existing application setup, processing and suggest different ways to solve problem or improve stability One of the following Structured or Object Oriented programming languages: Java Experience on SQL Experience on Linux and Unix. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree (U.S. or equivalent) and software development experience Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholder.

Location: México, MX

Posted Date: 6/15/2025