Full Time Job- ServiceNow Discovery and Mapping Consultant (CMDB) @ Mexico

Role: ServiceNow Discovery and Mapping Consultant (CMDB) Location: REMOTE (Guadalajara/Mexico City) Total Experience: 5 years Employment Type: Full Time Required Skills: The ServiceNow CMDB Developer will be responsible for ServiceNow discovery and mapping as well as working with Configuration Items (CI) data owners to ensure quality of the data meets metric standards . This includes doing audits to ensure data is correct and accurate and also having a good understanding of what’s behind each request. This team wants to be sure the requests from data owners can be done and should be done in the manner requested. Qualifications: • ServiceNow experience with a focus on IT Service Management (ITSM) • Experience with the ServiceNow CMDB and how it supports other ITSM processes such as Incident, Change, and Asset Mgt. • Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed • Experience defining, documenting, and implementing CI Data audits • Experience managing CI data in a ServiceNow CMDB • Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity • Certified ServiceNow Admin (CSA)

Location: México, MX

Posted Date: 6/15/2025