Santander Digital Services

SOC Analyst JR

Job Location

México, Mexico

Job Description

Key Responsibilities Monitor security events received through alerts from SIEM or other security tools Revise alerts escalated by end users Carry out Level 1 triage of incoming issues (initial assessing the priority of the event, initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request) Carry out limited incident response to end users for low complexity security incidents Maintain assigned ticket queue Participate actively in the resolution of incidents, even after they are escalated Qualifications Technical degree or Computing Modules 1 Year of experience in a SOC Proficiency in using Security Information and Event Management (SIEM) solutions Familiarity with other security tools, including firewalls, intrusion detection systems (IDS), and vulnerability scanners. Security Essentials Computer Forensic Investigation-Windows in depth Security Incident Handling and forensics. NICE TO HAVE - Fluent in English and Spanish, written and spoken (B2 desired) Familiarity with prevalent cyber threats, such as malware, phishing attacks, and DDoS attacks General network knowledge, TCP/IP troubleshooting Ability to trace down an endpoint on the network based on ticket information Familiarity with system log information and what it means. This position is in Queretaro.

Location: México, MX

Posted Date: 6/13/2025
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Santander Digital Services

Posted

June 13, 2025
UID: 5190244919

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