Information Technology Security Analyst

Location: Mexico City – Chapultepec Job Type: Full-time | On-site About the Role At Foundever, we are looking for a dedicated and detail-driven Security & Compliance Associate to join our Regional team. This role is ideal for professionals with a background in auditing, analytics, IT, or security, who are ready to work in a dynamic and collaborative environment where attention to detail and problem-solving are essential. Key Responsibilities Assist in physical security operations including security guard management and compliance checks. Participate in IT security risk assessments and help identify mitigation strategies. Support client visits and ensure audit readiness through documentation and evidence gathering. Respond to security-related inquiries from internal teams and stakeholders. Collaborate with IT teams to ensure systems and assets meet security standards and client-specific requirements. Provide Tier 2 support for fraud investigations, data loss prevention (DLP) alerts, geolocation incidents, and other security alerts. Help remediate missed SLAs tied to security awareness and account terminations. Assist in regional follow-up activities after audits, including evidence collection and reporting. Work with Enterprise Change Management to support security reviews for client-requested changes. Manage and respond to security tickets assigned to deparment ✅ Requirements Intermediate to Advanced English At least 12 months of relevant work experience in auditing, analytics, IT, or security. Flexible schedule availability Willingness to work on-site Skills & Knowledge Solid understanding of internal/external audits, regulatory processes, ethics, and violation tracking. Strong research skills: source verification, database research, legal analysis, and internet searching. Effective interpersonal and feedback communication abilities. Strong verbal and written communication skills. Competent in MS Office tools (Excel, Word, PowerPoint). Strong numerical, verbal reasoning, and data analysis capabilities. Proven problem-solving mindset: critical thinking, process improvement, and risk assessment. Why Join Foundever? Be part of a global leader in customer experience, working in a role that directly impacts security and compliance for top-tier clients. You’ll collaborate with experts, grow your career in cybersecurity and auditing, and contribute to a culture built on trust, responsibility, and innovation.

Location: Tlalnepantla, MX

Posted Date: 6/10/2025