Process Manager

Business Process Manager | Maternity cover 15 months Contract | Watford |£50-55K depending on background| We're working with a leading broadcast company known for their excellence in broadcast equipment sales, rentals, and systems integration. Theyre currently seeking a Business Process Manager to join their team on a 15-month maternity cover contract . This is a key role at the heart of the business, where you'll be responsible for optimising and enhancing a growing portfolio of business systems. You'll support internal users across platforms such as Salesforce, Rootstock, andCertinia, while also taking the lead on the implementation of a new system Solutions 360 (Q360). Your mission will be to ensure these tools work in harmony and align with ES Media Groups strategic goals. The Benefits and Perks Package: Company Pension, 25 days holiday plus bank holidays, Private Health Cover, Onsite Parking, The Basics: Business Process Manager - Office based Salary £50-55k depending on background Mon Fri 9am -6pm The Responsibilities: Work closely with the leadership team to create long-term strategies for process improvement and oversee the execution of large-scale improvement projects. Oversee the implementation of an ERP platform called Q360. Lead process mapping workshops with key stakeholders to optimise workflows. Establish and implement best practices for standardising processes across departments. Identify and manage risks related to process changes. Provide training and ongoing support to staff on new processes and best practices. Lead cross-functional teams in driving continuous process improvement initiatives, ensuring alignment with business objectives. Develop and maintain comprehensive process documentation to ensure clear communication of workflows across teams. Collaborate with teams across the organisation to address issues as they arise and liaise with third-party vendors to resolve them. Managing a team of two System Administrators The Skills & Requirements: Background with CRM, ERP and Finance systems. Experience with Salesforce, Rootstock, Certinia and Q360 is an advantage but not essential. Proven track record of implementing successful process improvement initiatives. PRINCE2 / Lean Six Sigma with demonstrated improvement experience (desirable) MS Excel (Formulas, Lookup Functions, Marcos, Pivots, Visual Basic, Data Validation). Advanced in MS Word Know how to use the developer tab to customise templates. Experience using Work Management Platforms (Smartsheet, Trello) Able to effectively communicate with stakeholders at all levels of the organisation. Able to manage change effectively, ensuring that process changes are implemented smoothly and successfully. Great eye for detail, exceptional problem-solving skills, and a can-do attitude. Excellent and efficient translator between user needs and Business System instances in a fast-paced and demanding environment. Able to work independently and collaboratively with people on projects. Passionate and keen to learn and get to the root of a problem. Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud we endeavour to get back to you with 48hrs of your application ADZN1_UKTJ

Location: Watford, GB

Posted Date: 6/9/2025