MICROSOFT DYNAMICS CRM SENIOR SPECIALIST

Social network you want to login/join with: col-narrow-left Client: Ariston Group Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 10831e1b6c15 Job Views: 3 Posted: 15.05.2025 Expiry Date: 29.06.2025 col-wide Job Description: MICROSOFT DYNAMICS CRM SENIOR SPECIALIST Ariston Group is a global leader in sustainable thermal comfort, offering solutions for climate comfort, water heating, air handling, components, and burners. Listed on Euronext Milan since November 2021, it reported over 2.6 billion euros in revenue in 2024, with over 10,000 employees, presence in 40 countries, 28 production sites, and 28 R&D centers. The group emphasizes sustainability through renewable and high-efficiency solutions, and invests in technological innovation, digitalization, and connectivity. It operates under brands like Ariston, Elco, Wolf, and others. Ariston Group is undergoing a Digital Transformation to innovate across its value chain, requiring new skills and expertise in digital technologies and business processes. We seek an experienced professional to support digitalization of Service processes leveraging existing and new technologies. RESPONSIBILITIES: Support full lifecycle development of digital applications, from project execution to maintenance, including analysis, development, UAT, go-live, and post-launch activities; Collaborate with business functions to address demands, propose solutions, and translate requirements; Design, configure, and maintain CRM (Microsoft D365) and integrations with other solutions (SAP ECC, C4C, Oracle OFS, AWS, SAP PO/IS, etc); Perform testing, debugging, and troubleshooting to ensure quality and reliability; Act as a subject matter expert working closely with internal stakeholders (ICT and Business); Coordinate with suppliers and collaborators. QUALIFICATIONS: University degree in Computer Science, Management Engineering, or similar; 4-5 years of experience as a CRM Microsoft D365 solution analyst in multinational companies; Knowledge of business service processes and digitalization through IT technologies; Experience with CRM Microsoft D365 modules (Master Data, Call Center, Field Service, Mobile), additional solutions (SAP ERP, SAP C4C, Oracle Field Service) are a plus; Excellent interpersonal and teamwork skills; Strong analytical and creative problem-solving skills; Ability to manage time and meet deadlines; Willingness to travel (up to 25%). We are committed to equal employment opportunity and fostering an inclusive, accessible work environment in compliance with legal obligations. J-18808-Ljbffr

Location: fabriano, IT

Posted Date: 6/7/2025