Loan Documentation & Processing Senior Manager

Responsibilities Provide subject matter expertise to business-driven initiatives, internal partners, leadership or projects related to operations as necessary Ensure procedures are adequate to ensure compliance with applicable regulatory, audit and risk management requirements & policies Responsible for management of risk and quality related to accurate reconciliation of all items at all times Managing the day to day responsibilities of a team of 6 to 7 employees Setting clear expectations and consistently providing information, resources, feedback, coaching and recognition that helps employees improve their performance Developing necessary process improvements, communications and effective working relationships that establish accountability and positively impact Lending Reconciliations and business partners Developing reports to be used by senior management Be responsible for project management updates for all Lending work streams within the program Success will be measured on the reduction of breaks, audit points, Operational Risk Events Qualifications and Education Ability to recommends systems and procedural enhancements and assists in the development, testing, and implementation of solutions A relevant degree is preferable though not essential for this post. Typical degrees are in Accounting, Finance, Business, Economics, Management, Business/Management Knowledge of industry developments and trends as well as account reconciliation processes Related reconciliation platform experience such as SmartStream TLM Knowledge of Loan IQ will be an advantage The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way Proficient in Microsoft Outlook and Office Suite including using Excel Posses a collaborative, cohesive and participative management style 5 - 7 years in Investment Operations, performing reconciliation, data management and performance We offer: Competitive salary connected with annual salary review and discretionary annual performance bonus Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme) Hybrid model of work – 3 days from modern offices and from home Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed) Unlimited development opportunities within Citi global network LI-KG1

Location: Warszawa, PL

Posted Date: 6/6/2025