Receptionist

Receptionist - Zuma London As a Receptionist at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma London, the original restaurant located in the heart of Knightsbridge. Where our story first began, our iconic London venue serves as the global heart of the Zuma energy. Zuma London is proud to be part of the Azumi Collection. Main Duties Your key responsibilities as a Receptionist will include: Greet guests with a warm, professional welcome that sets the tone for their experience Handle phone calls with courtesy and assist with inquiries or bookings Manage reservations, confirmations, and bookings to keep the flow smooth Keep the reception area spotless and inviting Assist guests with requests, ensuring theyre guided to the right team or area Communicate effectively during shift handovers to maintain a seamless operation What We Look For Our ideal Receptionist embodies our values and brings: A genuine love for culinary experiences & a passion for Japanese cuisine Proven experience as a Receptionist in a luxury high-volume restaurant An approachable, motivational leader who thrives in nurturing team talent Adept at handling reservations, guest inquiries, and managing peak service times with ease Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, youll enjoy: World-Class training, designed to inspire and educate Global opportunities , experience hospitality around the globe with our five incredible brands Family Meals are shared daily Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic?Join us and bring your talent to a team thats elevating contemporary dining on a global stage. AMRT1_UKCT

Location: South West London, GB

Posted Date: 5/23/2025