Customer Service Representative

Our Volex de México - Tijuana Site Leading company in the region since September 1993, dedicated to manufacturing, assembly, construction, design, marketing, import, export and everything related to electronic circuits, electrical conduction cables, parts PCBA or components electrical appliances or computers, medical diagnostic equipment or other applications. Based on the growth plans, it is being incorporated to produce harnesses, connectors and PCBA with application in the automotive sector, which represents a great opportunity for success for the plant and all of us who make up the Volex team The ideal candidate is a detail-oriented team player who will be the first point of contact for Costumers as part of order entry follow up. Core areas of the role includes the following. Other duties may be assigned. Be familiar with MRP. Ability to understand and perform technical research to produce accurate customer quote for project scope. Must have excellent experience with administrative matters, i.e., management of operations and employees. Maintain customer contacts to ensure all requirements are being met. Organizing daily activities based on the goals of the organization and customers Monitoring projects and overseeing quoting/purchasing, engineering and planning to ensure goals are met Plan meetings for team effort to evaluate and recommend specific project strategies. Daily face to face interactions with Operation teams Establishes and maintains effective channels of communication with immediate Supervisor, development heads, co-workers, clients, affiliates, vendors and all other business contacts. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Bachelor's degree (B. A.) 3 Years related experience and/or training in Manufacturing environment and client relations; or equivalent combination of education and experience. Other skills: Must be well organized, a self-starter, and possess excellent written and verbal communication skills. Bilingual Spanish/ English Level: Proficient (90%) Must be able to multitask, prioritize and adjust tasks in accordance with changing deadlines and priorities. Must have experience with MS Office: Advanced in Excel Must have the ability to quickly learn specific software (MRP). Teamwork and motivational skills.

Location: Tijuana, MX

Posted Date: 5/23/2025