Assistant General Manager

Hospitality Starts Here Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, youre proud of. About the Role: As Assistant General Manager, youll work alongside the General Manager to provide strong, day-to-day leadership across the venue. Youll support the overall operations by helping to maximise revenue, drive exceptional guest experiences, build team culture, and ensure that all company and brand standards are maintained. This hands-on, commercially focused role is ideal for someone ready to step up, drive standards, and deliver results. About You: Proven Leader Youve got experience in a hospitality management role and are ready to step up to more responsibility. Operationally Strong Youre confident managing daily operations, delegating tasks, and jumping in wherever needed. People-Focused You motivate and support your team through coaching, feedback, and clear expectations. Standards Driven You take pride in exceeding customer expectations and hitting key measures such as guest satisfaction and audit results. Organised and Efficient Youre great at managing time, rotas, stock, and admin without letting the details slip. Commercially Aware You understand how to contribute to the venues financial success through smart decisions and resource management. About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits: Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check, Get Paid in Real-Time with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tipsall in real-time, Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break, Delicious Discounts : Indulge a little with 50% off food and drinks across our hotels, bars and restaurants, Spa Discounts : Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs, Retail, Cinema & Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out, Rise with Us : From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals, Superstar Awards : Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life, Long-Service Awards : Celebrate key milestones with us, starting from just one year of serviceplus enjoy extra annual leave as a thank-you for your commitment. Recommend a Friend : Bring great people into the team and earn a bonus when they join! 24/7 Support : Were committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Pension Scheme : Plan for your future with our pension plan, designed to help you build long-term security. Year-Round Incentives : Enjoy fun incentives, exciting challenges, and surprise perks throughout the year! Bereavement Leave When life gets tough, we ensure you have the time and support you need to be with your loved ones. INDLP Ten 40-inch LCD TVs showing all of the biggest sporting events, delicious American style burgers and a huge selection of mouth-watering cocktails are on offer at the Cairn Group's Spy Bar. When the action stops on the screen, the fun continues as Spy Bar in Jesmond plays host to a variety of exciting interactive games where you can win so many fantastic prizes. Benefits Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Cycle 2 work scheme* (* Applies to positions above minimum wage) AMRT1_UKCT

Location: Newcastle Upon Tyne, GB

Posted Date: 5/17/2025