Credit Control Manager

DK Recruitment are thrilled to be working with a Cornwall-based client in a crucial hire. An experienced Credit Control Manager is required to take ownership of the credit function within a fast-paced and commercially focused environment. This role is responsible for leading the credit control team, ensuring effective processes are in place to minimise risk and maximise collections, while supporting positive internal and external relationships. Key responsibilities include: Developing and implementing strategies to improve collections and streamline processes Building strong working relationships with both customers and internal stakeholders Leading regular debt review meetings to provide visibility and accountability across departments Producing clear, data-driven reports that highlight performance and areas of concern Managing and mentoring a team, setting clear objectives and supporting development Handling complex queries and overseeing the resolution of aged or problematic accounts Monitoring overdue debt, ensuring proactive and professional follow-up with customers Assessing the creditworthiness of new and existing clients to mitigate financial exposure What we’re looking for: Proven experience in credit control, with time spent in a leadership or supervisory position Strong people management and team development skills Confidence working with large data sets and advanced Excel capability A solutions-focused approach with excellent negotiation and communication skills Familiarity with ERP or accounting software systems In return, you'll receive: 25 days holiday plus bank holidays Company pension scheme Bonus scheme Health cash plan Cycle to work scheme Staff discounts Opportunities for training and professional development

Location: Cornwall, GB

Posted Date: 5/15/2025