Sales Account Manager

The Sales Account Manager at Batesville Tool & Die, Inc. (BTD) is responsible for managing key customer accounts, growing existing business, and identifying new business opportunities within the tool & die, automotive parts, powersports, power equipment, appliance, transportation, and other related sectors. This role serves as a key liaison between BTD and its customers, offering technical representation and support across departments. The ideal candidate is highly proactive, well-spoken, and skilled at initiating and closing deals with a high degree of professionalism. In this role, you will play a crucial part in expanding our customer base while continuously prospecting for new business opportunities. Building strong, long-term relationships with clients is essential to ensure continued success and business growth for BTD. Requirements Key Responsibilities: Manage and grow a portfolio of multi-million-dollar accounts in a sustainable manner. Acquire new business in accordance with previously established objectives and company strategy Foster and maintain strong, long-term relationships with key customers. TBM: Establish direct contact with current customers for support Provide technical support and ensure customer satisfaction across Engineering, Quality, and Manufacturing departments. Collaborate with internal subject matter experts when more in-depth technical expertise is required. Represent BTD professionally in customer facilities, adhering to all relevant regulations. Proactively seek opportunities to increase sales and improve customer engagement, providing feedback on quote competitiveness and supporting negotiations. Plan and execute customer meetings, site visits, and follow-up actions, ensuring timely responses to customer needs. Manage customer contacts, meetings, and follow-ups using CRM software to ensure effective communication across BTD. TBM: Serve as the main point of contact for customer commercial departments Lead a team to resolve production-related issues through collaboration with internal and customer teams on product specifications, tolerances, and gauging techniques. Support customer purchasing and supply chain teams with quotes and feedback. Collaborate with internal departments on launches, product development, and customer service needs. TBM: Provide support to Purchasing, Customer Service, Planning, Quality, and Finance departments in matters affecting the customer relationship Assist in driving department and corporate goals, providing leadership, training, and motivation to team members. Assist in the feasibility studies of these projects Lead kick-offs for new business based on internal processes Maintain a close relationship with corporate Requirements: Education: Bachelor’s degree in Sales, Engineering, Industrial, or a related field (or equivalent experience). Experience: Strong proficiency in Microsoft Office (Excel, PowerPoint, Word), ERP systems like Plex, and CRM tools. Ability to understand manufacturing processes and technical drawings (blueprints, GD&T). Experience with CAD is an advantage. Proven track record of growing accounts and closing deals with professionalism. · Specific knowledge: • Knowledge of Nissan portal • NPQP • CEO • TCP3 • GTOP • PDCT Engineering Changes • Monday administration • DCW platform • DPMS • CSP management • MCP management • CSM management (Desirable, it will be a benefit) Skills: Strong communication and negotiation skills, with the ability to address complex customer needs. Proactive and self-motivated, with excellent initiative. Teamwork, Discipline, Responsibility, Continuous improvement, Organization, customer orientation Ability to travel domestically and internationally on short notice. Key Attributes: A results-driven mindset, able to generate new business and grow existing relationships. Comfortable negotiating deals, managing account growth, and closing with professionalism. A collaborative team player who works well across departments, promoting a positive, solution-oriented approach.

Location: Querétaro, MX

Posted Date: 5/15/2025