Store Manager

This highly successful luxury fashion brand is driven by human inspiration and creativity, with the goal of setting trends rather than following them. This core belief has led to its evolution into a globally recognized lifestyle brand. Each collection is conceived as a work of art, embodying nobility and perfection. The brand’s ongoing challenge is to meet—and exceed—the expectations of customers around the world, day after day. Leadership and Team Management: Recruit, train, and supervise store staff, including sales associates, cashiers, and stockroom personnel. Provide guidance, coaching, and performance feedback to maximize employee productivity and job satisfaction. Foster a positive work environment that encourages teamwork, professionalism, and exceptional customer service. Set clear expectations and goals for the team and motivate them to achieve targets. Sales and Customer Service: Develop and execute sales strategies to drive revenue growth and meet or exceed sales targets. Monitor and analyze sales figures, identify trends, and implement necessary measures to optimize sales performance. Ensure excellent customer service standards are maintained at all times, resolving customer issues and inquiries in a timely and satisfactory manner. Build and maintain strong customer relationships, ensuring customer loyalty and repeat business. Store Operations and Merchandising: Oversee the day-to-day operations of the store, including opening and closing procedures, cash management, and inventory control. Ensure the store is clean, organized, and well-maintained to provide an inviting shopping environment. Implement effective visual merchandising techniques to enhance product presentation and maximize sales opportunities. Monitor and manage inventory levels, replenishment, and product ordering to avoid stockouts and minimize overstock situations. Financial Management: Develop and manage the store's budget, including sales forecasts, expense control, and profitability analysis. Monitor key performance indicators (KPIs) such as sales, gross margin, and labor costs to drive financial success. Analyze financial reports, identify areas for improvement, and implement corrective actions as needed. Control operational costs and minimize wastage to maximize profitability. Safety and Compliance: Ensure compliance with all company policies, procedures, and legal regulations. Maintain a safe working environment for employees and customers, following health and safety guidelines. Stay updated with industry trends, market conditions, and competitors' activities to adapt strategies accordingly. Proven experience as a Store Manager or in a similar role. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Sound knowledge of retail operations and merchandising techniques. Proficient in analyzing sales data and financial reports. Ability to work under pressure and make effective decisions. Familiarity with point-of-sale (POS) systems and inventory management software. Flexibility to work evenings, weekends, and holidays as required. Possibility of a permanent contract that will be evaluated with the candidate during the job interview. J-18808-Ljbffr

Location: provincia-di-napoli, IT

Posted Date: 5/12/2025