Product Specialist

Job Description Who are we? At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support. We’re all about creating opportunities for businesses to succeed—and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions. Why join us? We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations. The Opportunity Are you an ex-accountant with a knack for tech and a passion for transforming how practices operate? We're looking for a Product Specialist who can leverage their experience in practice to help shape our product roadmap and act as a subject matter expert. Key Responsibilities Own the practice management product roadmap with clear ROI metrics. You'll be the mastermind behind our product's direction, ensuring every step we take is backed by solid returns. Drive customer research and competitive analysis to inform product decisions. Regularly meet with internal stakeholders and users in practice to understand pain points, elicit requirements and gather feedback. Manage stakeholder relationships across Engineering, Sales, Support, and Partners. You'll be the glue that holds our teams together, ensuring everyone is on the same page. Prioritise and maintain the product backlog aligned with business objectives. Keep our priorities straight and make sure we're always working on what matters most. Collaborate with product owners and UX designers to ensure specs and designs are fit for purpose. Your keen eye for detail will ensure our product meets the highest standards. Lead go-to-market strategy and product launches. Be the driving force behind our product's success in the market. Deliverables: 12-month product roadmap with prioritised features and business cases. Lay out the path to our product's future success. Market and competitor analysis reports. Provide insights that keep us competitive and informed. Customer research insights and requirements documentation . Capture what our customers need and want. Go-to-market execution plans. Ensure our product launches are smooth and successful. Regular stakeholder communications and progress updates . Keep everyone in the loop with clear and consistent updates. Product performance tracking and optimisation. Continuously improve our product based on performance data. The Person 3 years of experience in product specialist or related role Experience working in an accountancy practice with a solid understanding of practice management software is essential Demonstrable experience implementing software within a practice with an appreciation of how integration across an accounting tech stack can enhance efficiency in practices. Knowledge of agile software development practices is preferred. Strong interpersonal skills with the ability to adapt and remain agile in a dynamic environment. At Bright, we celebrate individuality and create opportunities for everyone to succeed. If you’re passionate about building solutions that make a difference, we’d love to hear from you.

Location: Warwick, GB

Posted Date: 5/11/2025