Service Administrator

We are looking to recruit on behalf of our client a Service Administrator to join their existing team. The ideal candidate will be required to: * log, manage, monitor, and control workflow of jobs through our Client Management System. * Ensure routine maintenance is completed in line with the agreed programme of works and to relevant standards, data entry of service assets sheets * Act as a point of contact for clients and their stakeholders * Monitor the progress and completion of jobs in line with performance requirements * Develop close working relationships with area managers, supervisors and field engineers, planning and scheduling jobs and workloads on a daily and weekly basis * Provide relevant work instructions/site information to engineers * Assist in the completion of daily/weekly/monthly KPI reports (including daily performance, non-conformance and volume reports) within specified deadlines when required * Handle faults telephone enquiries from members of the public, clients and staff and take messages * Ordering of parts/equipment for new installations, callout faults or stock * Allocation of parts upon delivery for engineers or stock & assist in the management of stores (some light lifting required) * Build and develop effective internal and external relationships * Recognise and promote equal opportunities policy and practice at work * Assist in maintaining a safe working environment in accordance with health and safety legislation and policy * Respect the confidential nature of the work and protect personal information in accordance with data protection regulations and policies in place * Undertake any other duties as may be required from time to time as appropriate to the post Full Time Monday to Friday 8am-5pm

Location: Ingleton, GB

Posted Date: 5/11/2025