L2 Tech Support Engineer - SQL Server

We are seeking a candidate to provide technical support (SQL Server) to the Operations team i.e. Customer Service, with regards to any issues being faced by the Users/Clients related to our web application (HRMS) Candidates with experience only on MySQL , PL SQL , Postgres SQL shall not : - Act as Frontline support team to resolve issues (Bug Fixing) in first instance. - If the issue requires intervention of the S/W Development team, they will assign the issue to them along with case details. - The candidate will be part of Operations team and will collaborate with S/W Development team on need basis. - The candidates will be required to work permanently in US Shift timings along with the Ops team in 5 PM to 5 AM window for 9 hours. - Candidates who are looking for purely Software development profile shall not apply. - Candidates will be required to sign a Service Agreement for 2 : - Strong knowledge in SQL and ability to write SQL Queries. - Strong knowledge of Stored Procedures, Triggers and Functions. - Willingness to work on aggressive timelines. - Good communication skills to talk directly with US based clients to understand and resolve their queries / issues. - The candidate is expected to be a proactive and self motivated individual. - Candidates residing in Noida/Greater Noida or willing to relocate there will be given preference. - Candidates having notice period of one month or less would be preferred. Desired Qualifications : - Ability to optimize the SQL Queries and Bug Fixing. - Basic understanding of Dot Net web applications is required. (ref:hirist.tech)

Location: noida, IN

Posted Date: 5/11/2025