Service Manager

This business is a well-established provider of complete garage equipment solutions from individual tools to full MOT bay installations. They support independent workshops and dealer groups across the UK, supplying, installing, and maintaining a wide range of equipment including vehicle lifts, compressors, tyre changers, brake testers and more. Known for delivering turnkey solutions, including full MOT bay design and build to DVSA specifications, they also offer planned maintenance, breakdown support, and equipment calibration services. The business continues to grow, with a strong reputation for reliability and service. The Role: As Service Manager , youll take ownership of the day-to-day running of the business ensuring service and installation work is delivered smoothly, efficiently, and to the highest standards. Youll oversee the office and field-based teams, manage job scheduling, coordinate logistics, and act as a key point of contact for clients. This is a hands-on, leadership role where youll play a central part in the growth and success of the business. Key Responsibilities: Oversee and manage daily operations across service, installations, and office functions Schedule and coordinate workshop equipment installations Plan and manage PPM (planned preventative maintenance) and emergency breakdown visits Lead and support the office and admin team to ensure smooth internal processes Liaise directly with clients to confirm project details, provide updates, and handle any issues Oversee installation works and ensure projects are delivered on time and to specification Manage logistics and stock coordination Book in jobs, allocate engineers, and ensure clear communication across all departments Support the overall growth and strategic direction of the business About You: Strong operational background, ideally within garage equipment, automotive services or a related industry Experience managing service teams and coordinating field-based work Proven ability to run multiple projects and schedules concurrently Confident communicator with clients, suppliers and internal teams Organised, proactive and commercially aware Comfortable working in a fast-paced, hands-on environment Strong IT and admin skills Benefits: Competitive salary: £32,000 £38,000 Opportunity to lead and shape the future of a growing business Supportive and close-knit team culture Long-term development and progression opportunities ADZN1_UKTJ

Location: Shrewsbury, GB

Posted Date: 5/10/2025