Chargeback Specialist

Key Responsibilities Compliance & Risk Management ● Ensure adherence to Visa, MasterCard, AMEX and other global regulations. ● Develop scalable policies and monitoring frameworks to reduce risk. ● Conduct audits, risk assessments, and compliance checks to identify areas for improvement. Fraud Prevention & Risk Reduction ● Manage fraud prevention rules, balancing risk reduction with revenue growth. ● Work with data science teams to optimize AI-driven fraud detection models. ● Monitor and report transaction patterns to detect unusual behaviours and potential fraud. Product & Technology for Risk Mitigation ● Own the Risk Mitigation Roadmap, ensuring compliance and fraud prevention align with business needs. ● Identify gaps in fraud tools and propose enhancements like real-time monitoring dashboards and automated chargeback solutions. Payments Strategy & Partnerships ● Work with finance, product, and engineering teams to support growth and expansion. ● Respond to third-party compliance audits and payment provider inquiries. ● Improve authorisation rates and reduce failed payments through strategic planning. Experience Required ● Strong experience in payment compliance, risk management, or fraud prevention. ● Strong knowledge of card scheme regulations and global compliance frameworks. ● Strong communication and project management skills ● Experience with fraud prevention tools, chargeback management, and risk analytics. ● Analytical mindset with experience in data-driven decision-making. ● Experience working with payment gateways, acquirers, and payment orchestration platforms

Location: Stubbington, GB

Posted Date: 5/10/2025