Infrastructure Engineer

Social network you want to login/join with: Likely to be made permanent after contract ends We’re supporting a globally recognised lifestyle brand in hiring an experienced Infrastructure Engineer to join their MIlan HQ for a 6-month fixed-term contract. This is a high-touch, hands-on position supporting a modern, fast-paced corporate office with global reach. You'll act as the local IT presence - delivering 2nd line support across a broad range of technologies, supporting business-critical systems, and representing IT with professionalism across all levels of seniority. Core Responsibilities: Provide on-site Level 2 support across Windows 7/10/11, macOS, and iOS Manage hardware lifecycle: PC builds, imaging, software deployment, upgrades Support Microsoft 365 (Outlook, SharePoint, Teams), SCCM, and Intune environments Handle daily support tasks including LAN patching, IT room maintenance, floor cabling Provide setup and live support for AV/VC systems and executive meetings Track and manage local IT assets through their full lifecycle Support incident, problem, and change management in a structured, global IT environment Collaborate with regional and global infrastructure teams; occasional EMEA travel may be required Requirements: Strong 2nd line support experience in a corporate or enterprise-scale organisation Confidence supporting a mix of Windows and Mac environments Experience with SCCM, Intune, Microsoft 365, AV/VC technologies, and basic networking Understanding of ITIL-aligned incident/problem/change processes Comfortable supporting users at all levels—from office staff to senior stakeholders This is an excellent opportunity for someone who thrives in high-quality, multi-national environments and understands what best-in-class desktop and client support looks like. J-18808-Ljbffr

Location: provincia-di-pavia, IT

Posted Date: 5/10/2025