Java Production Support Engineer/ 100% Remote in Mexico

Job Title : Java Production Support Engineer Job Type: Long -time based job opportunity Location: 100% Remote in Mexico Job Description: Aspect Requirement Working day The requirement is for the Production Support Consultants to work across shifts required to facilitate 24hrs coverage during weekdays, coupled with on-call availability at weekends. Skills (Essential) • Ability to triage, manage and resolve technical issues. • Working knowledge of cross cutting technologies (Java, microservices, Tanzu / Kubernetes, Kafka, DataStage, MarkLogic, Oracle, SQL). • Experience of technical working practices (DevOps CI/CD pipelines, knowledge of distributed tracing, Kibana & Dynatrace dashboarding, Power BI). • Experience in utilizing and performing minor developments to existing support scripts. • Working knowledge of Service-Now version Vancouver or later • Strong verbal communication skills. Detail Oriented. • Self-organizing and able to act under own initiative. Collaborate • Participate in and be the voice of support in program increment planning and prioritisation sessions when needed Skills (Desirable) • Experience of supporting Fund Services business applications. • Experience of working as part of an agile scrum team. • Exposure to script writing and basic development activity. Assessment Notes • Junior Right attitude Average Technical Skillset Some enterprise level experience, 1-3yrs • Mid Right attitude Mandatory technical skillset Communication skills Must have enterprise level experience, 3-6yrs • Senior Right attitude Strong/Required technical skillset (Microservices, NoSQL DB, Kubernetes, Kafka, Java) Communication skills Must have good enterprise (not startups) Domain Experience in BFSI, 8yrs Senior-Level: 8 years of experience of Level 2 production support. Mid-Level: 3-6 years of experience of Level 2 production support.

Location: México, MX

Posted Date: 5/9/2025