ServiceNow Developer - HRSD Module

Job Description : HRSD : - Experience with the ServiceNow HR Service Delivery (HRSD) application - Knowledge of HR functions, processes, and best practices - Knowledge of Case Management, Knowledge Management best practices and design - Experience designing and/or implementing an HR Shared Services center - Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM : - Must have hands on standard CSM process implementation - ServiceNow in depth Process knowledge (CSM Process, integrations etc.) - Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc) - Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM : - Working experience with FSM application on Work Order management, scheduling and dispatch - Configuring Field Agent activities ( Mobile & Desktop) - Configuring Field Service Business Process, Assignment, and Add-ons - Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording - Integrations with Applications and Data Sources. Process Integrations - Good Knowledge on Field Service Industry good practice (ref:hirist.tech)

Location: in, IN

Posted Date: 5/8/2025