US Customs Broker Assistant

Job Description Job Description We are seeking an organized, detail-oriented and motivated individual to join our compliance team as a US Customs Broker Assistant. In this role, you will be the main support for our in-house licensed US customs broker and aid in the preparation and submission of documentation required for importing goods into the United States. You’ll assist with compliance, data entry / corrections, communication with clients and government agencies, and ensure deadlines are met in accordance with U.S. CBP regulations. Key Responsibilities: Assist in preparing and submitting entry documentation to U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). Coordinate with importers, carriers, and freight forwarders to obtain required shipment details and documentation. Ensure clients are in compliance with all federal regulations (FDA, USDA, EPA, NHT, APH, etc.) Support brokers with the auditing of entry packages for accuracy and compliance. Maintain organized records of entry specific documentation. Assist in resolving holds, delays, or discrepancies with CBP or other agencies. Qualifications: High school diploma or equivalent required Work experience in a US Customs brokerage office and a basic understanding of the US Customs clearance process is preferred. Strong attention to detail and organizational skills. Excellent written and verbal communication abilities. Ability to work in a fast-paced, deadline-driven environment. Proficiency in Microsoft Excel, Adobe Acrobat and word processing programs. Willingness to learn to operate new computer programs / applications A familiarity with customs brokerage software (e.g., Descartes, SmartBorder, NetCHB, WiseTech, etc.) is a plus. Benefits: Paid time off and holidays Competitive salary Health insurance 401(k) with employer match Career growth and training opportunities Company Description We value communication and attention to detail above all else. Company Description We value communication and attention to detail above all else.

Location: Niagara Falls, NY, US

Posted Date: 5/6/2025