Hybrid Insurance, Claims, or Benefits Member Service Reps

Hybrid Temp to Hire F/T Insurance, Claims, or Benefits Member Service Reps Needed in Chicago Near Chinatown $23/hr Our client, a busy and growing Non-For-Profit Health & Welfare Fund Union located in the city of Chicago near Chinatown, has staffing needs for some experienced temp-to-hire full-time Insurance, Claims, or Benefits Member Services Representatives. • You must be available to start group training on Tuesday, June 10th, 2025, in Chicago Monday-Friday (9:00am to 5:00pm) • Attendance & tardiness issues will not be tolerated by our client and they monitor both very closely (Do not apply if personal issues will prevent you from meeting this requirement) • You will be working a hybrid work schedule with 2 days in the office and 3 days from home between the hours of 9:00am to 5:00pm Monday-Friday for a total of 37.5 hours paid hours per week. • Our client is looking for individuals with recent insurance, claims, or benefits customer service work experience and not retail customer service experience. We understand that you cannot submit any comments or text with your resume. If you apply through Monster, please send a separate email to emurawski[at]managedcarestaffers.com with the answers to the following questions in order to be considered for this position: How many years of medical insurance or benefits customer service experience do you have? Do you have any Basys Software experience? If yes, how many years? Is $23/hr an acceptable pay rate for you working 37.5 paid hours per week? Can you commute to our client’s Chicago office (by Chinatown) on a hybrid basis (2 days/week)? Are you available to start onsite training on June 10th, 2025? Job Responsibilities You will be responsible for answering about 50 incoming calls per day from members, providers, vendors, and medical partners and assisting them with determining eligibility, enrolling eligible members into plans, providing members with their claim statuses, performing accurate data entry, providing members with medical, hospital, prescription, and dental benefit information. All calls must be documented in Basys. Job Requirements A High School Diploma is required. You must have at least 2 years of recent insurance, benefits, or claims customer service work experience preferably working within a call center environment. Excellent customer service skills along with a professional telephone etiquette. Effective problem resolution skills. You must be well-organized, detail-oriented, and be able to multi-task. Recent Basys Software experience is a plus as is Bilingual in Spanish. Attendance and tardiness issues reflects attitude for this client and will not be tolerated. MS Office Word & Excel proficiency is essential as is the ability to type at least 40wpm. If you or anyone you know is interested, qualified, and currently available for employment please send an updated resume to us for immediate review and consideration.

Location: Lower West Side, IL, US

Posted Date: 5/5/2025