User Experience Designer

User Experience Designer Location: Hybrid report to Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Job Description: The organization is seeking a skilled and collaborative UX Designer to join our growing Digital Product Design team. This role is ideal for a designer with a strong foundation in user-centered design and agile product thinking who thrives in cross-functional environments and is passionate about creating intuitive, accessible, and impactful digital experiences. You will be responsible for contributing to the design of end-to-end experiences across our platforms, from research and wireframes to polished interfaces. Experience with enterprise CRM (ECRM) tools and processes is a plus, as this role is designing systems that support member service and engagement. Responsibilities: • Collaborate with product managers, researchers, developers, and other designers to define and deliver user-centered solutions. • Translate complex business and user requirements into intuitive, elegant designs. • Create wireframes, prototypes, user flows, and high-fidelity visuals that align with the department's design system and accessibility standards. • Participate in user research and usability testing to validate design decisions. • Help evolve and maintain our design systems and contribute to design documentation. • Present and communicate design work clearly and persuasively to stakeholders. • Contribute to design strategy for products that may integrate with ECRM platform Microsoft Dynamics. Qualifications • Bachelor’s degree in Design, HCI, or related field, or equivalent experience. • 5 years of experience in UX or Product Design, preferably in a large-scale or regulated environment. • Strong portfolio showcasing a range of user-centered design projects with clear problem-solving and impact. • Proficiency in Figma or XD. • Working knowledge of accessibility (WCAG) and responsive design best practices. • Experience with Agile or Scrum workflows. • Excellent communication, collaboration, and storytelling skills. Preferred Qualifications • Familiarity with ECRM systems (e.g., Microsoft Dynamics) and their role in customer engagement and service. • Experience designing for financial services, enterprise systems, or high-volume transactional interfaces. Ref: 850-Rockville (ALTA IT)

Location: Tysons, VA, US

Posted Date: 5/5/2025