Client Care Coordinator

Job Description Job Description We are seeking a Client Care Coordinator to join our team in Birmingham, Alabama. This role is crucial in supporting a team of brokers managing Industrial Office Retail properties. The successful candidate will be the primary contact for office-related matters such as maintaining supplies and providing access to the space. This role offers a long-term contract employment opportunity. Responsibilities: • Provide comprehensive administrative support to a team of sales professionals. • Efficiently process, prepare, and distribute internal and external marketing information. • Maintain the brand, product, office, and client messaging consistency by using templates to produce marketing materials. • Handle proposals, presentations, and communication materials preparation. • Be the primary liaison for centralized marketing, analysis, and research groups. • Coordinate the completion and submission of financial, marketing, and various client-specific property data. • Manage the documentation to complete voucher forms and process Brokers' commission payments, adhering to company accounting policies and local and national laws. • Carry out internet research and web publishing tasks. • Conduct basic financial analysis and interpret documents. • Handle complex scheduling and calendar management tasks. • Address inquiries or complaints from clients, coworkers, and/or supervisor effectively.• Proficient in Documentation procedures and practices • Experience in Marketing strategies and brand awareness campaigns • Knowledge of various office Procedures and practices • Ability to Schedule Appointments effectively • Strong Research skills, especially in the property and real estate sector • Familiarity with Database management and usage • Capable of creating and delivering effective Presentations • Understanding of 'About Time' project management software • Proficient in Internet usage and online research • Experience in Production process and management • Capable of managing Correspondence effectively with a detail-oriented approach • Ability to perform Ad Hoc Financial Analysis • Proficient in Calendar Management • Experience in acting as a Liaison between different departments or organizations • Familiarity with Property management and Real Estate industry • Ability to perform Financial Analysis effectively • Experience in managing Conference Calls • Proficient in Microsoft Office Suites • Experience in creating Advertisements for various platforms • Understanding of Specification writing and interpretation • Ability to handle Complaints in a detail-oriented manner • Familiarity with Law Regulation related to property and real estate • Understanding of Company Policy and ability to adhere to it.

Location: Birmingham, AL, US

Posted Date: 5/5/2025