DigiHelic Solutions - ServiceNow Developer - CMDB

Job Title: ServiceNow Developer - CMDB & Discovery. Experience: 4 to 6 Years. Location: Bangalore and Hyderabad. Employment Type: Full-time. Notice Period-Immediate to 30 Days. Job Summary:. We are looking for a skilled and experienced ServiceNow Developer with strong expertise in CMDB (Configuration Management Database) and Discovery module. The ideal candidate will have hands-on experience in implementing and managing ServiceNow Discovery, building integrations, and maintaining the integrity and accuracy of the CMDB. You will play a key role in automating IT operations and ensuring high data quality within the CMDB. Key Responsibilities : - Design, develop, configure, and customize ServiceNow modules, especially CMDB and Discovery. - Implement and optimize ServiceNow Discovery to ensure accurate and timely asset data population in the CMDB. - Maintain CI data quality by creating and updating identification rules, reconciliation rules, and business services mapping. - Develop and maintain MID Servers, credentials, and probes for successful Discovery scans. - Build and enhance integrations between ServiceNow and external systems for automated data population. - Collaborate with ITSM, ITOM, and Security teams to support CMDB-dependent functionalities. - Troubleshoot Discovery and CMDB issues, analyze logs, and resolve data inconsistencies. - Develop scripts, business rules, client scripts, and UI policies for improved automation and data integrity. - Perform regular audits and data quality checks for the CMDB. - Participate in Agile/Scrum ceremonies and support release planning and execution. Required Skills & Qualifications : - 4-6 years of hands-on development experience on ServiceNow platform. - Strong experience in ServiceNow CMDB and Discovery module. - Proficient in JavaScript, REST/SOAP APIs, and scripting in ServiceNow. - Experience configuring MID Servers, Discovery schedules, patterns, and probes. - Understanding of ITIL processes and Configuration Management. - Good knowledge of ServiceNow platform architecture and data model. - Experience working with Service Mapping, Event Management (optional but a plus). - Strong problem-solving and communication skills. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ServiceNow Discovery and/or CMDB certification. - Experience with other ITOM modules like Event Management or Cloud Management. - Familiarity with tools like SCCM, SolarWinds, vCenter, etc. , for integration. (ref:hirist.tech)

Location: in, IN

Posted Date: 5/4/2025