Assistant Sales Manager

You will be outgoing, have sound leadership skills, be great to work with and have a clear understanding of the importance of building and maintaining relationships both with our customer and the team in the hotel. Youll be a key member of the senior leadership team and so be part of creating a great working environment and maintaining the IHG brand standard at the Hotel Indigo London Tower Hill Candidate's role and responsibilities Excellent sales, customer care, account management and negotiation skills. Excellent presentation and influencing skills will be key to success in this role. A good knowledge of Opera PMS systems is preferred, although training will be given. Build and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Participate in local and international travel to represent hotel if required Manage room authorisations, rates and restrictions. Manage rooms inventory to maximize rooms revenue. Maintain the transient rooms inventory for the hotel and is responsible for maximizing transient revenue. Release group rooms back into general inventory and ensures clean booking windows for customers Ensure that the hotel sales strategies are effectively implemented in the reservation system and the inventory system. Monitor transient and group inventory daily to ensure straight-line availability and maximization of revenue potential. Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Support cluster selling initiatives by working with all reservation centres. Ensure property diagnostic processes (PDP) are used to maximise revenue and profits. Initiate, implements and evaluates revenue tests. Ensure compliance and participation in company promotions and eCommerce channels Ensure all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR). Understand the working relationship between sales, reservations and property management systems. Achieve and exceeds goals including performance goals, budget goals, team goals, etc. Attend meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Established long-range objectives and specifying the strategies and actions to achieve them. Demonstrate knowledge of job-relevant issues, products, systems, and processes. Understand and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explore opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Daily RFP checks and negotiations, followed by weekly updates to other management including GM and Operations Director You must also be able to. Analyse and Report Revenue Management Data Compile information, analyses and monitors actual sales against projected sales. Maintain accurate reservation system information. Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generate updates on transient segment each period. Assist with account diagnostics process and validates conclusions. Prepare revenue and profit opportunity analysis. Develop and/or uses analytical tools and systems to maximize revenues and profit. Identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyse information and evaluates results to choose the best solution and solve problems. Use computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generate and provide accurate and timely results in the form of reports, presentations, etc. Building Successful Relationships Proactively develop constructive and cooperative working relationships with others and maintains them over time. Act as a liaison, when necessary, between property and regional/corporate systems support. Inform and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Qualifications & Personal Qualities Desired but not essential - Minimum requirement of a degree level in either business management or hospitality management or equivalent to. Excellent interpersonal skills for diplomatically handling staff and customers cooperation and teamworking skills The ability to lead and motivate a team of staff The ability to cope under pressure in a fast-paced environment Good business awareness for achieving successful performance Strong written and oral communication skills for managing business administration and personnel matters Strong planning and organisational skills to run a streamlined operation The ability to work independently and make decisions confidently Problem-solving ability, to resolve issues as they arise A flexible and hands-on approach to work. AMRT1_UKCT

Location: The City, GB

Posted Date: 5/3/2025