Head of Engineering - SaaS Products

Role Overview We are seeking an accomplished and strategic Head of Engineering & Delivery to lead the development and deployment including of our SaaS product offerings. This role encompasses end-to-end ownership of engineering, delivery, and professional services for the product, including P&L responsibility. The successful candidate will ensure seamless collaboration across decentralized teams, including central support, project management, and testing teams, while driving innovation, operational excellence, and customer satisfaction. Key Responsibilities Engineering Leadership - Drive the technical vision and roadmap, ensuring the development of scalable, reliable, and innovative solutions for both cloud-based (AWS) and on-premise deployments. - Oversee and guide teams working with Java- and Node.js-based backends, and React-based frontend technologies. - Ensure the integration of cutting-edge AI/ML and Generative AI capabilities to enhance product value. - Promote best practices in DevOps, CI/CD, automated testing, and cloud-native architecture for high availability and scalability. Delivery Management - Own the P&L of professional services delivery, ensuring profitability and efficiency. - Develop and execute robust delivery frameworks, ensuring decentralized teams operate cohesively. - Collaborate with central support, project management, and testing teams to streamline delivery processes. - Oversee implementation projects for clients, ensuring timely and high-quality outcomes. - Establish metrics and KPIs to track delivery performance and customer satisfaction. Collaboration & Stakeholder Management - Serve as the primary liaison between engineering, central support teams, and decentralized project management and testing teams. - Partner with sales and customer success teams to align product delivery with client expectations. - Coordinate with product management to prioritize and execute on feature roadmaps aligned with customer and market needs. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/3/2025