Head of Information Technology

Code Wizards are seeking a proactive, dynamic, and experienced Head of IT to spearhead a new arm within our company. This role will involve acting as the IT manager for security and compliance, ensuring our operations are secure, efficient, and aligned with industry-leading best practices. The ideal candidate will bring a wealth of experience from the games industry and a proactive approach to problem-solving. DUTIES AND RESPONSIBILITIES - Lead the IT team in implementing security measures and managing IT operations. - Collaborate with internal teams and clients to deliver exceptional IT services. - Bootstrap the new IT arm, actively engaging in hands-on tasks as needed. - Conduct vulnerability assessments and manage incident response and monitoring. - Set up and configure consoles and development kits (Sony, Microsoft, Nintendo) with multiple network connections. - Negotiate SLAs with clients and manage relationships with studios. - Collect and analyse user feedback to continuously improve IT services. SKILLS AND EXPERIENCE ESSENTIALS: - A passion and knowledge of games, either from working in the sector or a deep love of playing games. - Background in a managed service provider environment. - Strong problem-solving skills and a willingness to take an active role in IT operations. - Good knowledge and experience of activating, managing and securing: Microsoft 365, Microsoft Power Automate, Microsoft Forms, InTune, SharePoint, and OneDrive. - Experience of running teams and a service desk. NICE TO HAVE: - Proven experience in the games industry. - Experience working with publishers in the gaming sector. - Previous experience in an outsourced IT management provider. - Knowledge of incident response protocols and monitoring tools. - Experience in collating user feedback for service improvement. - Strong negotiation skills for managing SLAs with clients. - Knowledge and experience of CoPilot, especially for security purposes - Familiarity with Azure and/or AWS. - Familiarity with Perforce. - Knowledge of GPU and consumer games hardware.

Location: Theale, GB

Posted Date: 5/1/2025