Linux Support Engineer

Linux Support Engineer (Red Hat, Linux) This role is offering hybrid working, 3 days in the office 2 days remote Are you a Linux Support Engineer with 2 years experience looking to elevate your career within the FinTech (Financial Technology) space? This role offers an exceptional platform to showcase and expand your expertise within a dynamic and forward-thinking organisation. Why This Role Stands Out - Linux Support Engineer (Red Hat, Linux) Professional Growth: Join a team where continuous learning is encouraged. Gain exposure to cutting-edge technologies and methodologies that will keep your skills sharp and relevant. Collaborative Environment: Work alongside a diverse group of talented professionals who are passionate about technology. Share knowledge and innovate together in a supportive setting. Competitive Compensation: Enjoy a comprehensive remuneration package that recognises and rewards your skills and experience. Work-Life Balance: Benefit from flexible working arrangements that respect your personal time and commitments, ensuring a healthy work-life balance Our culture is one of trust, openness, and excellence. We work in a collaborative style and we take collective responsibility for our successes and our failures. My client values - Linux Support Engineer (Red Hat, Linux) High personal integrity Innovative thinking Efficient and reliable performance Spark Benefits (not exhaustive list) - Linux Support Engineer (Red Hat, Linux) Competitive salary and bonus 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy You will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to develop your career. Job Overview We are looking to hire a Linux Support Engineer to assist with the day-to-day operational monitoring of my clients platforms. The ideal candidate will be responsible for providing 1 st , 2 nd & 3 rd line Linux technical support, troubleshooting, and maintenance for Linux-based systems. This role requires a strong understanding of Linux environments, excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based servers and systems. This is a key role with huge scope to learn new skills. Responsibilities and Duties Monitor and support live exchange platforms during operational hours. Responsible to log, categorise, and prioritise IT or security alerts to resolution or triage and escalate as necessary. Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients. Assist in the installation, configuration, and maintenance of Linux-based servers and systems. Perform regular system updates, patches, and upgrades to ensure systems are secure and up-to-date. Responsible for implementing out of hours changes. Assist with the on-boarding of new platforms and undertake final support signoff. Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc). Assist the Linux or DevOps team with projects as appropriate. Identify where we can improve processes and highlight where potential automation improvements can be made. Ensure that all policies, procedures, and documentation are kept up to date. Out-of-hours work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 2 years working in a Red Hat Linux environment troubleshooting Linux servers and applications. RHCSA or similar is advantageous but not required. Solid understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems lifecycle etc.) Experience monitoring/optimising system performance, troubleshoot issues, and implement solutions to enhance overall efficiency. Experience with virtualisation technologies (e.g. VMware) Knowledge and experience of application delivery technologies such as TCP/IP, LAN networking (DNS, HTTP(S), Web Sockets, SFTP). Prior experience using a ticketing system within a helpdesk environment. Experience using and/ or administering IT monitoring systems such as Nagios or SolarWinds. Experience with Version Control System (git) desirable. Scripting on Linux systems bash desirable. Cloud experience a bonus. SQL database experience a bonus. Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills. ADZN1_UKTJ

Location: Bankside, GB

Posted Date: 5/1/2025