ServiceNow Operations Engineer (Senior) 2165

ESSENTIAL SKILLS YOU BRING TO THE PARTY: You’re a ServiceNow Advanced User and an IT Service Management Advanced User You rock Problem, Incident, and Change Management You own Operational Elements like planning, testing, deployment, and refinement You're a Technical Lifecycle Management Advanced User with solid Security Management know-how You’re ready for additional responsibilities as defined by the Agile Working Model (AWM) Charter  BONUS POINTS IF YOU’VE GOT: Agile development methodologies experience Know-how in Confluence / Jira, DevOps Familiarity with Apache Kafka , Kibana , Grafana , or Terraform Working knowledge of Cloud Architecture  YOUR QUALIFICATIONS & EXPERIENCE: A relevant IT Degree, Diploma, or equivalent Work Experience 5–8 years as a Software Engineer 1 year experience with Public Cloud platforms  WHAT YOU’LL BE DOING (AND ROCKING AT): Collaborating with Team Leads, Stakeholders, and IT Product Owners on operations Ensuring high-quality operability throughout application lifecycles Owning IT Operations processes (IT.03 Monitor and Operate IT Product) Leading release, change, and technical lifecycle management Prioritising and advising on application scope and resource decisions Championing KPIs, security measures, availability, and post-mortem reviews Supporting Agile processes and IT governance every step of the way  WHAT’S IN IT FOR YOU? Dive into a cutting-edge global IT landscape Enjoy flexible work hours (1,960 hours per year) Experience high work-life balance Work remotely or on-site — your call! Access affordable group vehicle deals (T&Cs apply) Thrive in an energetic, fast-paced environment with a dynamic global team Work in modern, state-of-the-art offices Apply your skills using the Agile Working Model Methodology Â

Location: Menlyn, ZA

Posted Date: 5/1/2025