Service Delivery Lead - Security Operations Center

About Role : The SOC - Service Delivery Lead is responsible for leading a 24x7 team of security specialists, ensuring the delivery of high-quality services by leveraging SOC operations automation, orchestration, and analytics. Responsibilities : - Lead 24x7 delivery team, foster innovation, and drive accountability within SOC engineering. - Be a thought leader in security engineering and operations delivery - driving automation, analytics, and advanced threat analysis. - Manage technical delivery, continuously evaluate and enhance output, and ensure the development and adherence to processes to achieve operational excellence. - Provide administrative direction and support for daily operational activities - Participate in business reviews with customers and vendors. - Stay updated with the latest vendor updates, expansion opportunities, and technology trends relevant to the client's environment - Establish operational foundations by defining metrics and KPIs to enhance governance, quality, and efficiency. Drive innovation and operational changes to refine and improve existing processes. - Oversee staffing, including recruitment, supervision, scheduling, development and evaluation. - Create and maintain a learning environment where the group's knowledge and performance are continuously improving. - Propose and build new technology solutions as needed based on requirements. Required Skills : - Overall, 6 - 10 years of experience in the Cyber Security domain. - At least 3 years of experience as a SOC Operations Lead or Service Delivery Lead. - Incident Response and Management : Proficiency in handling and managing security incidents, including detection, analysis, containment, eradication, and recovery. - Threat Intelligence : Ability to gather, analyse, and utilize threat intelligence to anticipate and mitigate potential security threats. - Security Information and Event Management (SIEM) : Expertise in using SIEM tools like Microsoft Sentinel/Splunk to monitor, detect, and respond to security events. - Network Security : Strong understanding of network protocols, firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. - Endpoint Security : Knowledge of endpoint protection platforms (EPP) and endpoint detection and response (EDR) solutions. - Forensics and Malware Analysis : Skills in conducting digital forensics and analysing malware to understand the nature of threats and how to counteract them. - Programming and Scripting : Proficiency in programming languages such as Python, PowerShell, or Bash for automating tasks and developing custom security tools. - Cloud Security : Understanding of cloud security principles and experience with securing cloud environments (e.g., AWS, Azure, Google Cloud). - Compliance and Regulatory Knowledge : Familiarity with industry standards and regulations such as GDPR, HIPAA, and ISO/IEC 27001. - Vulnerability Management : Ability to identify, assess, and remediate vulnerabilities in systems and applications. Soft Skills : - Strong verbal and writing skills. - Strong organizational, analytical, and communication skills. - Hands on experience on project management skills. - Ability to work collaboratively with cross-functional teams. - Analytical skills for improvement opportunities - Ability to manage multiple tasks and priorities in a fast-paced environment. - Proactive and progressive mindset. - Proficient in documentation and visualization skills. - Demonstrated ability to make decisions and solve complex problems under : - Qualification: Bachelor's degree in Computer Science, BE / B.Tech. - 6 - 10 years of Relevant Experience in Cyber Security domain. - At least 3 years of experience as a SOC Operations Lead or Service Delivery Lead (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/1/2025