Website Coordinator - Department of Communication and Marketing (Post level 10/11) (Job ID: 6123)

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered. Duties and responsibilities: Website Content Management Update and monitor quality of content on the website. Update photos published on the website. Update and maintain website content, including text, images, videos, and other multimedia elements, using content management systems (CMS) such as WordPress, Drupal, or Joomla. Collaborate with various content creators, subject matter experts, and stakeholders to ensure that website content is accurate, relevant, and aligned with UFS and DCM brand guidelines and messaging. Continuously monitor content quality, consistency, and compliance with SEO best practices and accessibility standards. Archive multimedia (photos, designs, videos) on the content management systems and photo archive. Upload/update content on the KovsieLife student website (including the front page). Upload departmental publications on the website. Upload photo galleries on the website Update website pages of support service divisions. Write and upload new content for the main pages of the website. Establish various website-related projects and establish content requirements/needs where required. Conduct focus groups to obtain input from stakeholders on webpages, website designs and content when needed. Compiling and implementing an annual digital content calendar, including all the websites not managed by the Department of Communication and Marketing (DCM). Develop content plans and production schedules for each of the websites that require content updates and liaise with the specific faculty or department. Ensure the upload of content on the front page of the website. Provide support with updates and maintenance of the internal DCM SharePoint and intranet sites. Update the UFS Podcast webpage as needed. Assist with supplying photos to faculties and departments on request. Implement the Division of Digital Communications' strategies to drive online visibility and engagement. Execute strategic plans to captivate the audience and foster online community growth. Update and manage content on the website, ensuring information is accurate, current, and engaging. Coordinate with content contributors from various departments to publish relevant news, events, and academic information. Regularly review and audit website pages to ensure consistency, quality, and alignment with brand guidelines. Website Administration Administer website and related errors on the content management system. Attend meetings between DCM and ICT Services to discuss progress of all IT-related projects. Act as liaison between ICT Services and DCM regarding website projects, redesign, and realignment of content projects. Ensure that website design elements, such as colour schemes, typography, and imagery, are consistent with brand identity and enhance the overall user experience. Developing, implementing, and updating the Content Management Plan. Report technical bugs and errors in a timely manner to the relevant ICT department. Inspect top-level domain websites and website pages. Assist in the monitoring the website performance metrics, such as page load speed, bounce rate, and organic traffic, using tools like Google Analytics and Search Console. Advise on content updates, webpage layouts, and multimedia implementation for departmental and faculty websites as needed. Monitor website traffic and usage patterns using tools like Google Analytics. Provide reports on website performance, user behaviour, and engagement to the Digital Marketing Manager. Make recommendations based on data analysis to improve website effectiveness. Client Engagement and Relationship Management Act as liaison between internal (DCM), other departments, and ICT Services. Provide expert advice on website projects, processes, and website best practices. Liaise with, advise, and assist faculty communication and marketing officers on website projects. Check in with faculty and support services website managers on progress with website projects. Provide telephonic or electronic support to internal and external stakeholders. Assist the crisis communication team in uploading content to the website when and where needed. Act as the point of contact for web-related queries from staff and stakeholders. Participate in strategic discussions regarding the institutions digital presence and contribute to digital marketing plans. Assimilate and analyse the national and international environment within the area of responsibility and implement new interventions. Content Curation for Communication Platforms Participate in DCMs Content Hub and curate content for the communication platforms according to the assigned portfolio. Ensure that content is presented timeously and in a multimedia format to optimize its use on the various communication platforms. Act as backup on other communication platforms in the Unit for Digital Communication, should the need arise. Serve as the primary point of contact for website-related inquiries, feedback, and support requests from internal stakeholders and external users. Provide support to content contributors and website administrators on CMS usage, best practices, and guidelines. Communicate website updates, enhancements, and maintenance schedules to stakeholders through newsletters, email updates, or other communication channels. Liaise with ICT and web development teams to address technical issues, troubleshoot errors, and implement necessary updates. Inherent requirements: Bachelors degree or an advanced diploma/BTech degree/postgraduate certificate on NQF Level 7 in Communication Science/Media studies/Journalism, Marketing, or a related field. Minimum of two (2) years relevant working experience relating to the duties and responsibilities. Recommendations: Work experience in the higher education environment. Proven proficiency in business writing and experience in writing relevant content for digital and print channels/publications. Proven knowledge of HTML and CSS coding languages. Proven experience of working on a website content management system (CMS), such as WordPress, Drupal, and/or Progress Sitefinity. Proven Knowledge of photography, Adobe Photoshop, and Lightroom. Proven experience in Adobe Creative Cloud. Expert knowledge of website editing. Demonstrable website project administration capabilities (liaising with internal clients, advising and supporting website projects). Demonstrable project management skills with website best practice and implementation. Knowledge of journalism, corporate communication, or writing articles for a variety of platforms. Proven knowledge of souring relevant digital content (e.g. sourcing images using a photo archive, stock libraries etc). Knowledge of Microsoft Word, PowerPoint, Excel, and OneDrive. Basic knowledge of analytical programmes such as Google Analytics and Hotjar. Demonstrate knowledge of reporting using analytical data. Client liaison, providing technical support to internal stakeholders regarding website best practices and techniques. Required competencies: Results oriented. - The ability to set high standards, establish tough goals, and to work to achieve success. - The ability to cope with a frequently changing environment and to adapt to evolving situations. Strategic thinking. - The ability to deal with several activities at a time. - The ability to focus on details, work towards perfection, and approach work in a neat and organised manner. Business Acumen: - The ability to adhere to rules and strictly follow work regulations. - Proficient in using MS Office. Leading. - The ability to maintain high levels of personal motivation, energy and enthusiasm. - The ability to be cooperative with others, display a good-natured attitude and encourage people to work together. Building coalitions - The ability to be self-assured and at ease with people in all types of social situations. - The ability to interact with others and establish personal connections with people. Please ensure that all relevant documentation is attached to your application. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. A detailed curriculum vitae and cover letter. Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications). A copy of your identity document (ID or passport in the case of foreign nationals). Proof of registration with a Professional Body (if applicable). A copy of your drivers license (if applicable). Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants). Assumption of duties: 1 June 2025 Closing date: 30 April 2025 Salary: The annual remuneration package, including benefits is R338 901.25 - R436 056.75 per annum, depending on the budget available for the position, relevant work experience and qualifications. Fringe benefits: (Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits. Enquiries: For enquiries, please feel free to contact me at 051 401 9814 or email at MakolaCM@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 2979/ 9810/ 9813/ 9848 for assistance. General: The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Policy is available at : EEA13_EE Plan UFS 1 March 2022 (003).pdf The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA. The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.

Location: Bloemfontein, ZA

Posted Date: 4/26/2025