Field Service Engineer, Juárez, Mexico

Landa is seeking a Field Service Engineer (FSE) who will ensure optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to its growing customer base and enhancing strong customer relationships. Responsibilities · Transfer of technical knowledge to press operators to resolve on-site technical issues · Escalate complex issues to Landa’s worldwide teams to ensure optimal and effective treatment of customer issues · Harness technical knowledge of the technical aspects of the presses to maximize both press production and productivity Requirements · Print industry experience - Must · Electro-Mechanical, Software, and Computer troubleshooting experience · Experience in inkjet systems - an advantage · End to end, highly-skilled technical capabilities and strong troubleshooting skills · Live or willing to relocate to Juárez, Mexico area · Willingness to travel up to 25% of the time to different customers' sites · This job requires Mexico work authorization · Valid driving license & passport Attributes · Availability to work flexible hours, with the ability to travel extensively to customers' sites (including overnight trips) · Ability to work under remote supervision and perform well under pressure · Excellent interpersonal skills, working with global customers and colleagues · "Can do" approach using established technical policies and procedures to effectively handle customer issues · Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products · Self-motivated and able to work in a dynamic workplace · Clear and effective English communication skills

Location: Juarez, MX

Posted Date: 4/26/2025