CBS Credit to Cash Analyst | Temporary

About the Role: The Collections Analyst will mainly focus on proactively detecting and preventing collection issues, on customer account collections for past due amounts, on communicating, calling out and assisting in the resolution of business issues; reporting, and disputing invalid debits called out by Deductions Team. What you will do: Collections responsibilities include but are not limited to: Acquiring overview of customer account balances Generating past due notices to customer Contacting customers for payment and documenting their response Bringing up collection issues (with Invoices & Invalid debits claimed to customers) to Collections TL & C2C Manager Bringing up collection issues (with Invoices & Invalid debits claimed to customers) to Local Finance Team and/or Sales Assessing and recommending called out issues for write offs Generating and preparing periodic statements for customers Supervising customer performance vs. payment commitments Responding queries from customers Balancing and/or acquiring payment remittances for unapplied payments Preparing monthly estimates about past due balances and advising planned future steps to recover them Assisting on the resolution of raised customer issues by preparing or analyzing data Participating in cross-functional meetings to discuss collection issues and find possible solutions Assisting the Team Lead in the creation of monthly collection reports Claim timely Invalid debits called out by Deductions Team Follow up on Invalid debits with customers and/or Sales, CD Finance or Logistics What do you need for this position: Bachelor's Degree in Economics, Finance, Business Administration or related fields Sufficient knowledge of financial documents and financial ratios At least 2 of experience in the order to cash process Proficiency with SAP (Preferred) Proficiency Word, Excel and Google tools (sheets, slides, AODocs, etc) (Preferred) Proficiency in English This is a temporary role for 6 months.

Location: Ciudad de México, MX

Posted Date: 4/26/2025