Customer Service Specialist

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. We are fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs’ needs, from product, process, and manufacturing, on a global level. ENNOVI is accelerating EV market customers’ ideas and requirements through end-to-end competencies in battery systems, power and signal interconnect needs. Headquartered in Singapore, ENNOVI maintains a global presence across North America, Europe, SEA and China, ensuring that all our activities are socially responsible and have minimal environmental impact. ENNOVI. Electrify faster. Learn more at www.ennovi.com Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. We administer our personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training Why Join Us At Ennovi, we envision a future of electrification and innovation and strive to create an inspiring workplace where our employees are integral to shaping that future. We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi family, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future. Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives and nurturing a winning team. Privacy Policy By applying to this job posting, you agree with and acknowledge our privacy policy . Position Overview Parts manufacturing, repairs, engineering changes and fixtures (punching and injection molding tools, automation, quality and NPI). Ensure the adequate quality of the parts to be manufactured. Responsible for receiving, analyzing, and confirming customer demands in their respective systems, as well as translating and loading these demands into Ennovi's ERP. Coordinate various internal teams to review, confirm, and ship customer deliveries. Follow up, direct, and resolve customer requests and/or communications with different internal teams in day-to-day operations. Invoice all Non-Production items such as Tooling, Engineering Changes, etc." • On-time deliveries and customer satisfaction • Compliance with Quality Management System requirements"

Location: Zapopan, MX

Posted Date: 4/26/2025