Application Support Specialist

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE’RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Responsibilities: Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues. Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant. Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders. Automate manual processes to improve efficiency. Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations. Possess a solid understanding of technical concepts and be capable of writing code when necessary. Create documentation, runbooks, and code snippets to resolve issues and share them with the team. Key criteria: Level L2, L3 Application Support experience, preferably in the 6-10 years range. Technical Skills: Unix/Linux, any object-oriented programming experience (Java, C++ etc.), with a good understanding of databases. Proficient in coding and debugging. Strong communication skills We Offer Career development according to your profile and interests. Work in one of the best companies and feel proud. Access to an innovative methodology and tools. Direct contact with experts worldwide. Use of work schemes and cutting-edge technologies. Constant training. Work environment based on teamwork and collaboration. Participation in International Projects Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Location: México, MX

Posted Date: 4/26/2025