Casino Technician

- Adjusts slot machines, coin-handling, card shuffling and all other machines and equipment following manufacturer's specifications, using hand and power tools. - Conducts general maintenance and/or service on all machines and equipment. Prepares requisitions for parts, tools equipment, etc. and forwards to Casino management for approval. - Fills machines with coins and tests electrical and coin-handling systems. - Examines defective machines to determine causes of malfunctions. - Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand and power tools. - Participates in jackpot payouts and presents to Cashier and/or Casino management based on established Casino Operations policies. - Conducts daily inspections of the slots machines and equipment. - Maintains a constant presence throughout the Casino. Walks around the Casino to assist guests and provide general information. - Extends courtesy and helpful gaming information to guests. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns. - Maintains an awareness of the guests to avoid possible security problems. - Observes players and machine operation for improper use or possible security problems. - Notifies management and/or security of suspicious behavior. - Participates in slot and table counts as assigned and in accordance with Casino Operations policies. - Participates in the programming or repair of progressive gaming and other electronic displays. - Completes paperwork and/or reports on a per voyage/monthly basis. - Attends meetings, training activities, courses and all other work-related activities as required. - Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. - Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Location: Cape Town City Centre, ZA

Posted Date: 5/22/2024