Coordinator: Ground & Cargo Handling

RESPONSIBILITIES: Coordinate all operational matters and activities related to the aircraft ground handling operations, and to ensure all activities are carried out in accordance with the safety, security and quality standards; Review and update the department's manuals, encompassing Cargo procedures and operations, Ramp handling, and Aircraft ground handling; Investigate Ground and Cargo incidents or discrepancies, which may have a direct or indirect impact on OTP; Call centre and Cabin Services Support; Monitor Comail & COMAT Provide Comail & COMAT training to Flight Operations; Assist with the collection of catering equipment and ground equipment and with the loading for departing outstation aircraft; Follow up with the ordering of ground support equipment; Monitor service providers to ensure their adherence to procedure; Conduct external audits for Ground Handling and Cargo Operations; Support the Quality department in preparing for the annual AOC and IOSA audits; Perform daily monitoring of Flight Attendant (FA) load sheets; Maintain the aircraft configurations sheet; the updated Aircraft Handling Manual and maintain catering equipment status as and when needed; Procure new equipment and conduct vendor comparisons for quality and pricing; Ensure FlySafair Operations are in full compliance with the DG regulations; Maintain performance indicators for both ground and cargo handling; Respond and investigate IQSMS incidents/reports from Safety; Assist with conducting risk assessment/s when the company takes on new projects; Perform daily monitoring of cargo manifests and conduct ad-hoc checks on the Cargo Manifest; Monitor cargo weights to ensure that there is adequate personnel available; Investigate cargo pilferage or damaged cargo; Perform monthly reconciliation of freight and provide the data to the finance department; Collect data and create a graphical representation to illustrate the month-to-month freight carried. Determine whether to approve or reject excessive freight offers from the service provider; Liaise with the commercial department regarding upcoming new contracts; Review and inspect Dangerous Goods materials that potential clients intend to transport. Ensure that sufficient ground equipment is available for current or upcoming contracts. REQUIREMENTS: Grade 12; DG certified, CAT 6 holder; 3 years experience in cargo operation; Previous aviation experience in an operational area; Aviation auditing experience (Essential); High level of administrative expertise; Good understanding of SMS, IOSA or ISAGO process; Excellent understanding of CAA regulatory requirements pertaining to Cargo security; Computer literate and proficient in Word and Excel; Good communication skills on all levels (Verbal and written); Valid passport; Valid Drivers license; Must be willing to work overtime. PERSONAL ATTRIBUTES: Professional; High integrity; Proactive; Reliable and dependable; Process- and results-driven; Self-motivated; The ability to work independently and initiate workable solutions to problems; Punctual and strong attention to detail; Ability to work under pressure; Immaculate Timekeeping; Excellent planning and organisational skills. APPLICATION GUIDELINE : No external email applications will be accepted. Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful. FlySafair reserves the right Not to proceed with this vacancy To appoint the selected candidates based on its operational requirements. Reference number JHB000901 Preference will be given to members of under-represented designated groups.

Location: Kempton Park, ZA

Posted Date: 5/8/2024