Junior Service Coordinator

Our client requires the services of a Junior Service Coordinator in pressurised environment to join their team. Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call for a region. Prepare customer quotes Customer Feedback regarding call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines Stand-by 2 weeks per month- after hours and over weekend/public holidays General Admin Tasks: Arrange Courier for spares Generate casual wages purchase requisition and send to Finance Check Technicians clock-in/out for overtime calculation Book technician accommodation Process sub-contractor invoices Manage switchboard Follow up with stores on documentation not received. Manage all paperwork as needed The successful candidate must have: Matric At least 5 years relevant experience administrative work Computer literate (Word, Excel, PowerPoint and Outlook) Knowledge of Sage Evolution will be advantageous Must have excellent time-management and problem-solving skills Must be able to work under pressure Must have clear and professional articulation when answering customer calls Must be able to work in a team Must be willing to work standby 2 weeks plus weekendsExcellent written and verbal communication skills (English) Must have a valid drivers license Please note that only short listed candidates will be contacted. If you do send an email to the recruiter directly: please state the position you are applying for

Location: Somerset West, ZA

Posted Date: 5/1/2024