Communications Officer

Our well-established client in Hillcrest is looking for a Communications Officer working from Monday to Friday, 8:00am - 12:30 pm. 6-month contract position with potential for renewal based on performance. Requirements: 3-5 years experience in a public relations or corporate communications role Proficiency in FreshDesk or similar customer service management software Excellent emotional intelligence and the ability to approach customer interactions with diplomacy and empathy Excellent written and verbal communication skills Strong organisational capabilities Interdepartmental coordination Priority management Role Overview: As a Communications Officer, you will be a crucial part of the team, responsible for representing the brand and maintaining positive relationships with customers, community, influencers and organisations. You will play a key role in managing the customer careline, community engagement, influencer relations, public relations and collaborative efforts. Key Responsibilities: Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns Oversee community management efforts, engaging with community members across various platforms and fostering a positive and supportive environment Handle influencer management, including identifying, engaging and maintaining relationships with influencers aligned with brand values Execute public relations strategies to enhance brand visibility and reputation Collaborate with like-minded organisations on mutually-beneficial initiatives and partnerships Please apply directly here. Please note: due to the high volume of responses, only shortlisted candidates will be contacted.

Location: Hillcrest, ZA

Posted Date: 4/25/2024